21 CFR 820.180: General requirements
Required manufacturers to keep all quality system records legible, protected from loss, backed up, and accessible for FDA inspection, retained for the device's expected life and at least 2 years after commercial release.
Part 820, Quality System Regulation · Subpart M, Records
Most device 483s cite the Quality System Regulation in force before February 2, 2026, when the QMSR replaced it. Those sections are marked Former.
How FDA words it
The opening lines investigators use most when they cite 820.180, from the 483s we hold.
Required records are not maintained at a location that is reasonably accessible to responsible officials of the manufacturer and to employees of the FDA and were not made readily available for review and copying by the FDA.Most used
Recent 483s citing 820.180
- Seniorlife Technologies Inc · Bellevue, WashingtonProcedures for validation of processes did not adequately include requirements for… Feb 20, 2026
- Microlight Corporation of America · Sugar Land, TexasEMPLOYEEfe) SIGNATURE Required records were not made readily available for review… Jul 11, 2018
- Pontis Orthopaedics, LLC · San Francisco, CaliforniaRequired records are not stored to minimize deterioration and prevent loss… Jul 5, 2018
- Molding Services of Illinois Inc · Olney, IllinoisRequired records are not maintained at a location that is reasonably accessible to… Aug 30, 2016
- Medscience Inc · Delray Beach, FloridaRequired records are not maintained at a location that is reasonably accessible to… Mar 29, 2016
The regulation text
§ 820.180 General requirements. As published before it was replaced.
All records required by this part shall be maintained at the manufacturing establishment or other location that is reasonably accessible to responsible officials of the manufacturer and to employees of FDA designated to perform inspections. Such records, including those not stored at the inspected establishment, shall be made readily available for review and copying by FDA employee(s). Such records shall be legible and shall be stored to minimize deterioration and to prevent loss. Those records stored in automated data processing systems shall be backed up.
(a)Confidentiality. Records deemed confidential by the manufacturer may be marked to aid FDA in determining whether information may be disclosed under the public information regulation in part 20 of this chapter.
(b)Record retention period. All records required by this part shall be retained for a period of time equivalent to the design and expected life of the device, but in no case less than 2 years from the date of release for commercial distribution by the manufacturer.
(c)Exceptions. This section does not apply to the reports required by § 820.20(c) Management review, § 820.22 Quality audits, and supplier audit reports used to meet the requirements of § 820.50(a) Evaluation of suppliers, contractors, and consultants, but does apply to procedures established under these provisions. Upon request of a designated employee of FDA, an employee in management with executive responsibility shall certify in writing that the management reviews and quality audits required under this part, and supplier audits where applicable, have been performed and documented, the dates on which they were performed, and that any required corrective action has been undertaken.
Questions
What does 21 CFR 820.180 require?
Required manufacturers to keep all quality system records legible, protected from loss, backed up, and accessible for FDA inspection, retained for the device's expected life and at least 2 years after commercial release.
How do FDA investigators word a 820.180 observation?
The most common opening is: “Required records are not maintained at a location that is reasonably accessible to responsible officials of the manufacturer and to employees of the FDA and were not made readily available for review and copying by the FDA.”
Which sections are cited alongside 820.180?
In the same 483s, investigators most often also cite 820.100 (Corrective and preventive action), 820.30 (Design controls), 820.90 (Nonconforming product), 820.50 (Purchasing controls).